Sure Petcare
surepetcare
The Sure Petcare integration allows you to get information on your Sure Petcare Connect Pet or Cat Flap.
In Apple Home through HomeKit Bridge
What HomeKit Bridge makes of each kind of entity this integration creates, read from its source code. A device only gets the ones that apply to it.
| Entity | Shows up as | Note |
|---|---|---|
lock | Lock | Needs its own HomeKit Bridge in accessory mode |
binary_sensor | Sensor (motion, contact, leak, smoke…) |
What people report
Sure Petcare devices run through the maker's cloud with no local API, so server outages lock users out. Felaqua, feeders, flaps and hub are supported.
- Works2
- Partly works1
| Device | In Home Assistant | In Apple Home | What they said | Source |
|---|---|---|---|---|
| Sure Petcare Felaqua | Works Cloud | Added in 2021Saved copyProposed change Adds the Felaqua device to the surepetcare integration ## Type of change - [ ] Dependency upgrade - [ ] Bugfix (non-breaking change which fixes an issue) - [ ] New integration (thank you!) - [x] New feature (which adds functionality to an existing integration) - [ ] Breaking ch Excerpt saved from GitHub on 2026-10-23. | PR #56823 · 2021-09 | |
| Sure Petcare pet flap and feeder | Works Cloud | Lock states, hub and feeder supportedSaved copy… `household_id` from configuration options as it is not needed anymore ## Proposed change * add support for all four lock states * add basic support for Sure Petcare Hub * add support for the Sure Petcare Feeders (thanks to @ashscott from the home assistant forum) * Add Connectitvity and Battery Sensors for all supported devices * Cleanup code and simplify some things ## Type of change <!-- What type of change does your PR introduce to Home Assistant? NOTE: Please, check only 1! box! If your PR requires multiple boxes to be checked, you'll most likely need to split it into multiple PRs. This … Excerpt saved from GitHub on 2026-10-23. | PR #31437 · 2020-02 | |
| Sure Petcare devices | Partly works Cloud | Server outage left devices useless for two days; no local APISaved copyThe problem As mentioned in the title, this is not a Home Assistant issue but rather a SurePet issue of not having a local API, after an issue in their servers that has made their devices useless for 2 days. I consider completely unacceptable that our pets can get locked every time the server of a company totally out of our control has some issues, and considering we have already tried to contact SurePet in multiple occasions and they have never replied I am propossing a new method of action, which is all of us providing a one star feedback in trustpilot, letting them know we are really … Excerpt saved from GitHub on 2026-10-23. | Issue #114194 · 2024-03 |
Gathered from GitHub issues, pull requests, discussions and docs, and from r/homeassistant. These are individual reports, so check the linked thread and the date before you buy.
How it connects
Cloud polling
Goes through the maker’s cloud, asking it for updates every so often. Needs the internet and an account.
Details
| Installs (analytics) | 2,176 (0.31%) |
|---|---|
| Added in | Home Assistant 0.104 |
| Set up in the UI | Yes |
| Maintainers | @benleb, @danielhiversen |
In ReReHome
Whatever HomeKit Bridge shares reaches Apple Home as normal HomeKit accessories behind your Home Assistant bridge, so ReReHome shows and controls them like any other.
Bridges get their own settings page listing the accessories behind them.
